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> Digital Subscribers
> Basic Subscribers

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My Account

From here you can do a number of common tasks with your account.

!   You must log in with your full email address (username@jetbroadband.com) as the User Name.
    For Network Traffic you must use your primary email account.

*   If you don't see anything on the Speed test site you may not have Java enabled. Click here for their download page.

Quick Facts:

  • Incoming mail (POP3): pop.jetbroadband.com
  • Outgoing mail (SMTP): mail.jetbroadband.com
  • Account name: your full email address (username@jetbroadband.com)
  • News Server: news.jetbroadband.com

If you need assistance, you can contact us 24 hours a day, seven days a week at JetBroadband Internet Technical Support.

Contacting Us:

We can be reached in a variety of ways. We do our best to reply to e-mail, faxes, phone calls and regular mail as soon as we can. We also appreciate feedback that helps us offer you better services. Please feel free to send us your thoughts!

Telephone: JetBroadband provides an experienced call center to handle all Internet technical support.

You can contact us 24 hours a day, seven days a week at JetBroadband Internet Technical Support.

  • Internet Technical Support: 1-866-668-0171

You can contact us 24 hours a day, seven days a week at JetBroadband Internet Technical Support.

You can also contact us at from 8:30 to 6:00 Monday to Friday and 9:00 to 5:00 on Saturday

  • Customer Service: 877-7GETJET

Email: